Privacy Policy

1. Who we are

Queso Ventures LLC ("Queso Ventures," "we," "us") is a Houston, TX-based web design and marketing business. This Privacy Policy covers quesoventures.com, the websites we build and host for our clients, and any SMS loyalty or notification program we operate on a client's behalf (including pages on subdomains like loyalty.quesoventures.com). It applies no matter which of those you interact with — the same protections apply throughout.

2. Information we collect

We collect information directly from you, specifically:

• Contact and inquiry information — your name, email, phone number, and message when you submit a contact, quote, or booking form on a Queso Ventures-built website.
• Phone number and messaging activity for SMS programs — if you opt in to a loyalty or notification text program, we collect your mobile number, your enrollment date, your visit/reward progress, and a log of messages sent to you.

We don't buy data about you from anyone else, and we don't collect more than what's listed above.

3. Text messaging (SMS) programs

• We only text you if you opted in yourself, by submitting your phone number on an enrollment page.
• We never sell or share your phone number or opt-in status with other companies for their own marketing. It's used only to run the loyalty/notification program you joined.
• Message frequency depends on your activity — typically an enrollment confirmation, then a message per visit or reward earned. Message and data rates may apply.
• You can stop the messages whenever you want by replying STOP — you'll get one confirmation text and then nothing further. Reply HELP for help at any time. See our Terms & Conditions for the full program terms.
• We use Telnyx to deliver these messages. They see the phone number and message content only to route the text — they don't use it for anything else.

4. How we use your information

• To respond to messages you send us through a website form
• To run the loyalty/rewards program you signed up for
• To keep our sites and systems working and secure

That's the whole list — we don't use your information for anything beyond running the service you interacted with.

5. Who we share it with

We don't sell your information, full stop. We use a small set of service providers to actually run things — database/hosting, email delivery, and Telnyx for SMS delivery — and they only ever see what they need to do that one job.

6. How long we keep it, and your control over it

We keep your information only as long as it's useful for the reason you gave it to us — for example, as long as you're enrolled in a loyalty program. You can ask us to delete your information or remove you from a program at any time, no questions asked, by replying STOP (for texts) or emailing hello@quesoventures.com. There's no cancellation fee, no fine print, and no obligation to keep using anything.

7. Security

We use reasonable, industry-standard measures (encrypted connections, access controls) to protect your information. No system is 100% unbreakable, but we take this seriously and only collect what we actually need in the first place.

8. Children's privacy

Our services are not directed to, and we do not knowingly collect information from, children under 13.

9. Changes to this policy

If this policy changes in a meaningful way, we'll update the date at the top of this page.

10. Contact us

Questions about this policy, your data, or an SMS program? Email hello@quesoventures.com — a real person (just one, actually) will get back to you.